Your purchase does not automatically guarantee a reservation. Your purchase will be confirmed via email within one to two business days. The cancellation fee policy will take effect once you submit your reservation. If your purchase cannot be confirmed for any reason, we will fully refund your purchase without any additional charges. We recommend each customer read and review the cancellation policy and consider purchasing a travel insurance policy.

What CAN be Refunded:

• Some tours may require a minimum number of travelers to operate. The affected traveler will be fully refunded or may choose a similar tour product as a substitute. Should this occur, it would be under very rare circumstances.
• Please note that the product substitute chosen by the traveler may be more expensive than the original product and therefore may be subject to an additional cost.
• Any additional refunds based on extenuating circumstances will depend on the individual tour operator.

What CANNOT be Refunded:

• All hotel and tour schedules are arranged ahead of time. Any person failing to appear on the day of departure will not be refunded.
• No refund will be given for any portions of the tour unused by the traveler after tour departure regardless of circumstances.
• Airfare is completely non-refundable and non-changeable for tours when airfare is included in the final price.
• Hotel extensions and Instant Confirmation products (admission tickets, city passes, etc.) cannot be exchanged or refunded once confirmed.

Our Cancellation Policy

The Cancellation Policies listed below apply to all reservations. Please carefully read our cancellation policy prior to booking. Please know that anubhava.co.in will always adhere to individual tour policies when applicable.

Cancellation & Refund Policy

15 days prior to departure
Non-refundable
15 – 30 Days Prior to Departure Date
80% of total purchase amount will be deducted
30 – 45 Days Prior to Departure Date
50% of total purchase amount will be deducted
45 or more Days Prior to Departure Date
20% of total purchase amount will be deducted

• Please note that cancellation fees are calculated based on the date we receive your signed Cancellation Request Form and travel service start date.
• The notification day and departure day are NOT counted. Eg. If the tour departure day is April 4th, we receive the official cancellation request on April 1st, it will be counted as 2 days prior to the departure date.
• If a tour is scheduled to depart within the next 15 days, we will not change a traveler’s departure date and will not offer a refund.
• In most cases, reservations paid by wire transfer, cash deposit, or money order/traveler’s check/cashier’s check will be refunded via PayPal or check. For refunds processed by wire transfer, any associated wire transfer fee will be deducted from the overall refund amount.

How to Cancel a Reservation

We will process your cancellation/refund request within one to seven business days. We will NOT acknowledge any verbal / over-the-phone request or voice mail. Verbally speaking with our customer service representatives without email will not guarantee that your cancellation has been processed or acknowledged. Please make sure to email us for cancellation requests.

Contact Email: info@anubhava.co.in